Privacy and Cookie Statement Bubbles Creation

Through our website and/or web store, privacy-sensitive data, also known as personal data, are processed. Bubbles Creation considers careful handling of personal data to be of great importance. Therefore, personal data are processed and secured by us with care.

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that we:

  • Clearly specify our purposes before processing personal data, via this privacy statement;
  • Limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • First explicitly ask for your consent to process your personal data in cases where your consent is required;
  • Take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
  • Respect your right to access, correct, or delete your personal data upon your request.

Bubbles Creation is responsible for data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose, regarding the web store and websites of Bubbles Creation. We recommend reading this carefully.

If you have any questions or want to know exactly what we keep track of regarding you, please contact Bubbles Creation.


Order Processing
When you place an order with us, we use your personal data to process it efficiently. We may provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this purpose, we use your email address, telephone number, billing address, contact details, and payment information. We do this based on your consent. We retain this information until your order is completed. Certain customer data are retained longer due to legal tax retention obligations.

Disclosure to Third Parties We collaborate with certain companies that may receive your aforementioned personal data from us.

For order processing, we collaborate with:

  • Our postal service provider, PostNL, DPD, or another selected postal service.
  • Our payment provider, Mollie.


Your Account

For certain sections of our web store, you need to register first. You must provide information about yourself and choose a username. With this information, we create an account that you can log into with the username and a self-selected password.

For this purpose, we use your email address, IP address, contact details, billing address, and telephone number. We do this based on your consent. We retain this information for three months after you have closed the account.

We retain this information so that you do not have to enter it again and so that we can contact you in the context of executing the agreement. You can update information via your account whenever you want.

Disclosure to Third Parties
We collaborate with certain companies that may receive your aforementioned personal data from us.


Contact Form and Newsletter

With the contact form, you can ask us questions or make requests.

For this purpose, we use your contact details, telephone number, and email address. We do this based on your consent. We retain this information until we are certain that you are satisfied with our response.

We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains an unsubscribe link. You can also communicate this through your account.

Your email address is automatically added to the subscriber list. These data are retained for three months after you have canceled the subscription.

Disclosure to Third Parties
We collaborate with certain companies that may receive your aforementioned personal data from us.


Statistics and Profiling

We keep statistics about the usage of our web store. With these statistics, we improve our web store to, for example, only show relevant information. We may combine your personal data to learn more about you. Of course, we will always respect your privacy. If you do not want this, you can always inform us.

For this purpose, we use your contact details, IP address, email address, and billing address. We do this based on your consent. We retain this information for one year.

Disclosure to Third Parties
We collaborate with certain companies that may receive your aforementioned personal data from us.


Advertising

We would like to send you advertisements about offers and new products or services. We do this:

  • by e-mail
  • via social media
  • by post

You can object to these advertisements at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also communicate this through your account.


Location Data

If necessary for the service, we may collect location data (GPS) from you. Your consent is requested at the time.

Additionally, these (location) data may be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data may also be used by, for example, Google or Apple themselves. We have no control over this. Therefore, always read the privacy statements of the relevant provider.


Advertisements
Our web store displays advertisements. We assess whether people like them and use that information to only offer pleasant or interesting advertisements and offers in the future.


Disclosure to Other Companies or Institutions
With the exception of the partners mentioned above, we do not provide your personal data to other companies or institutions under any circumstances unless legally obligated to do so (for example, if the police demand it in case of suspected crime).


Statistics
We keep statistics about the usage of our web store.

Social media buttons are included in our web store. The administrators of these services collect your personal data.


Cookies
Our web store uses cookies. Cookies are small files in which we can store information so that you do not have to enter it repeatedly. But we can also see that you visit us again.

When you visit our web store for the first time, we show a notification explaining cookies. We will ask for your agreement to use these cookies.

You can disable the placement of cookies via your browser, but some features of our web store may not function properly anymore.


Google Analytics
We use Google Analytics to track how visitors use our web store. We have entered into a data processing agreement with Google. This agreement specifies strict arrangements about what they may track. We have not allowed Google to use the obtained Analytics information for other Google services. We do not anonymize the IP addresses for Google.


Security
Security of personal data is of great importance to us. We ensure that your data are securely stored with us. We continuously adapt security and pay close attention to potential vulnerabilities.


Changes to this Privacy Statement
We reserve the right to make changes to this privacy statement. It is recommended to consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.


Access, Modification, and Deletion of Your Data
If you have any questions or want to know which personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • to receive an explanation of what personal data we have and what we dowith it
  • to access the precise personal data we have
  • to have errors corrected
  • to have outdated personal data deleted
  • to withdraw consent toobject
  • to a certain us

Please always clearly indicate who you are so that we can be sure not to modify or delete data of the wrong person.


Filing a Complaint
If you feel that we are not helping you correctly, you have the right to file a complaint with the supervisory authority. This authority is called the Personal Data Authority.


Contact Information:
Bubbles Creation
Ploeglaan 213755 HR Eemnes
The Netherlands
verkoop@bubblescreation.nl
Phone no.: +31 (0)6 82 99 40 14

Eemnes, The Netherlands, 26 January 2024